Some Things Are the Same All Over

Author: Erin Advice for clients Marketing Media trendSpotting July 16, 2010

RLM’s Australian partner, CP Communications, has a blog that is, frankly, one of the most useful we’ve ever seen—and we’ve seen a lot of them! Catriona Pollard takes a no-nonsense approach to communications that applies as much in Sarasota as it does in her home town of Sydney. Excerpts from the blog are below, but […]

Wikipedia 201

Author: Erin Advice for clients Marketing Media trendSpotting April 6, 2010

We all know that Wikipedia is crucial to your communications efforts. It’s always on the first page of Google results and its millions of participants believe that everything on Wikipedia is true and accurate. The most common queries we get about Wikipedia are “How do I submit a listing?” and “My page is wrong; how […]

Twitter’s Customer Service Secret Revealed

Author: Erin Media

Let’s say you have a problem with Twitter. Like, for instance, someone has registered your company or product name and pretends to be you. You must get them shut down…and now!

Batter Up: The Bad Pitch From HR!

Author: Richard Media February 3, 2010

Arrogant Brands Saying No to the Media

Author: Richard Media February 1, 2010

Slick’s Twitter Pitch Fit

Author: Richard Media January 31, 2010

"There Be No Vapor": A Lesson In Good Pitch Practice

Author: Richard Media January 28, 2010

Five Stories About The Media!

Author: Richard Media January 27, 2010

Boilerplating the "About" Copy

Author: Richard Media January 25, 2010

NBC: A Corporate PR Disaster

Author: Richard Media January 22, 2010